Gift certificate
A CODE associated with the certificate will be sent to you by e-mail.
It is important to provide it to the appropriate person in order to use it when booking the applicable appointment in the promo code section.
You will also receive a pdf if you wish to print it.
1. Payment
To confirm your spot, all our courses must be paid in full at the time of booking.
2. Cancellation, rescheduling and refund
We understand that unforeseen circumstances can occur. Our policy is here to protect both our clients and our business. The fees cover our artist’s time, the preparation, and the blocked time slot that can no longer be offered to another client.
Fees based on the price of the course:
| Course rate | Cancellation or rescheduling < 48 h | No-show / day of the course |
| $165 (advanced course) | $50 |
$50 + 10% of the remaining amount (~$61.50) |
|
$260 (individual course) |
$75 |
$75 + 10% of the remaining amount (~$93.50) |
|
$340 (exclusive basic course) |
$100 |
$100 + 10% of the remaining amount (~$124) |
|
$390 (duo course) |
$110 |
$110 + 10% of the remaining amount (~$139) |
|
$435 (3-person group course) |
$125 |
$125 + 10% of the remaining amount (~$158.50) |
|
> $435 up to $750 (4–5 or 6-person group course) |
$150 |
$150 + 10% of the remaining amount (e.g. $750 → $150 + $60 = $210) |
3. Repeated rescheduling
- If an appointment is rescheduled less than 48 hours before the session, the same policy applies.
- If the appointment is rescheduled a second or third time less than 48 hours before, or on the same day, this policy will apply to each modification. This protects our artist’s time and ensures the availability of time slots for all our clients.
4. Acceptance of the policy
By booking and paying for your course, you confirm that you have read and accepted this cancellation policy. Please read it carefully before booking.
5. Why this fee is necessary
These fees help us compensate for:
- The time and preparation required from our artist
- The artist’s potential travel
- The loss incurred by Vandelac Ateliers due to the blocked time slot
Last updated: December 17, 2025